{"id":35021,"date":"2023-02-23T15:30:22","date_gmt":"2023-02-23T14:30:22","guid":{"rendered":"https:\/\/www.rememberme-forever.com\/zasady-vraceni-zbozi\/"},"modified":"2026-07-23T15:25:19","modified_gmt":"2026-07-23T13:25:19","slug":"zasady-vraceni-zbozi","status":"publish","type":"page","link":"https:\/\/www.rememberme-forever.com\/cs\/zasady-vraceni-zbozi\/","title":{"rendered":"Z\u00e1sady vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p><h3>Overview<\/h3>\n\n<p class=\"wp-block-paragraph\">Na\u0161e z\u00e1sady pro vracen\u00ed pen\u011bz a zbo\u017e\u00ed plat\u00ed 30dn\u00ed. Pokud od va\u0161eho n\u00e1kupu uplynulo 30dn\u00ed, nem\u016f\u017eeme v\u00e1m nab\u00eddnout plnou n\u00e1hradu ani v\u00fdm\u011bnu. <\/p>\n\n<p class=\"wp-block-paragraph\">Aby bylo mo\u017en\u00e9 zbo\u017e\u00ed vr\u00e1tit, mus\u00ed b\u00fdt nepou\u017eit\u00e9 a ve stejn\u00e9m stavu, v jak\u00e9m jste jej obdr\u017eeli. Mus\u00ed b\u00fdt tak\u00e9 v p\u016fvodn\u00edm obalu. <\/p>\n\n<p class=\"wp-block-paragraph\">N\u011bkter\u00e9 druhy zbo\u017e\u00ed jsou z vr\u00e1cen\u00ed vylou\u010deny. <\/p>\n\n<ul class=\"wp-block-list\">\n<li>D\u00e1rkov\u00e9 karty<\/li>\n\n\n\n<li>Zbo\u017e\u00ed vykazuj\u00edc\u00ed zn\u00e1mky pou\u017e\u00edv\u00e1n\u00ed<\/li>\n\n\n\n<li>N\u011bkter\u00e9 polo\u017eky pro zdrav\u00ed a osobn\u00ed p\u00e9\u010di<\/li>\n\n\n\n<li>Personalizovan\u00e9 produkty<\/li>\n\n\n\n<li>Produkty vyroben\u00e9 na zak\u00e1zku<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">K dokon\u010den\u00ed vr\u00e1cen\u00ed vy\u017eadujeme \u00fa\u010dtenku nebo doklad o koupi.<\/p>\n\n<p class=\"wp-block-paragraph\">Existuj\u00ed ur\u010dit\u00e9 situace, kdy jsou poskytov\u00e1ny pouze \u010d\u00e1ste\u010dn\u00e9 n\u00e1hrady:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Jak\u00e1koli polo\u017eka, kter\u00e1 nen\u00ed v p\u016fvodn\u00edm stavu, je po\u0161kozen\u00e1 nebo j\u00ed chyb\u00ed \u010d\u00e1sti z d\u016fvod\u016f, kter\u00e9 nevznikly na\u0161\u00ed chybou.<\/li>\n\n\n\n<li>Jak\u00e1koli polo\u017eka, kter\u00e1 je vr\u00e1cena v\u00edce ne\u017e 30dn\u00ed po doru\u010den\u00ed.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><\/p><h2>Vr\u00e1cen\u00ed pen\u011bz<\/h2>\n\n<p class=\"wp-block-paragraph\">Jakmile obdr\u017e\u00edme a zkontrolujeme vr\u00e1cen\u00e9 zbo\u017e\u00ed, za\u0161leme v\u00e1m e-mail s ozn\u00e1men\u00edm, \u017ee jsme jej p\u0159ijali. Budeme v\u00e1s tak\u00e9 informovat o schv\u00e1len\u00ed nebo zam\u00edtnut\u00ed va\u0161\u00ed \u017e\u00e1dosti o vr\u00e1cen\u00ed pen\u011bz. <\/p>\n\n<p class=\"wp-block-paragraph\">Pokud bude va\u0161e \u017e\u00e1dost schv\u00e1lena, bude vr\u00e1cen\u00ed pen\u011bz zpracov\u00e1no a \u010d\u00e1stka bude automaticky p\u0159ips\u00e1na na va\u0161i kreditn\u00ed kartu nebo p\u016fvodn\u00ed zp\u016fsob platby b\u011bhem ur\u010dit\u00e9ho po\u010dtu dn\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\"><b>Opo\u017ed\u011bn\u00e9 nebo chyb\u011bj\u00edc\u00ed platby<\/b><\/p>\n\n<p class=\"wp-block-paragraph\">Pokud jste pen\u00edze je\u0161t\u011b neobdr\u017eeli, nejprve znovu zkontrolujte sv\u016fj bankovn\u00ed \u00fa\u010det.<\/p>\n\n<p class=\"wp-block-paragraph\">Pot\u00e9 kontaktujte spole\u010dnost vyd\u00e1vaj\u00edc\u00ed va\u0161i kreditn\u00ed kartu; m\u016f\u017ee trvat n\u011bjakou dobu, ne\u017e bude vr\u00e1cen\u00ed pen\u011bz ofici\u00e1ln\u011b za\u00fa\u010dtov\u00e1no.<\/p>\n\n<p class=\"wp-block-paragraph\">D\u00e1le kontaktujte svou banku. P\u0159ed za\u00fa\u010dtov\u00e1n\u00edm vr\u00e1cen\u00e9 \u010d\u00e1stky \u010dasto prob\u00edh\u00e1 doba zpracov\u00e1n\u00ed. <\/p>\n\n<p class=\"wp-block-paragraph\">Pokud jste v\u0161e v\u00fd\u0161e uveden\u00e9 provedli a pen\u00edze jste st\u00e1le neobdr\u017eeli, kontaktujte n\u00e1s pros\u00edm e-mailem.<\/p>\n\n<p class=\"wp-block-paragraph\"><b>Zlevn\u011bn\u00e9 zbo\u017e\u00ed<\/b><\/p>\n\n<p class=\"wp-block-paragraph\">Vr\u00e1cen\u00ed pen\u011bz je mo\u017en\u00e9 pouze u zbo\u017e\u00ed za b\u011b\u017enou cenu. Zlevn\u011bn\u00e9 zbo\u017e\u00ed nelze vr\u00e1tit. <\/p>\n\n<p class=\"wp-block-paragraph\">Zbo\u017e\u00ed vym\u011b\u0148ujeme pouze v p\u0159\u00edpad\u011b, \u017ee je vadn\u00e9 nebo po\u0161kozen\u00e9. Pokud jej pot\u0159ebujete vym\u011bnit za stejnou polo\u017eku, za\u0161lete n\u00e1m e-mail a ode\u0161lete zbo\u017e\u00ed na adresu na\u0161\u00ed spole\u010dnosti. <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p><h2>D\u00e1rky<\/h2>\n\n<p class=\"wp-block-paragraph\">Pokud bylo zbo\u017e\u00ed p\u0159i n\u00e1kupu ozna\u010deno jako d\u00e1rek a zasl\u00e1no p\u0159\u00edmo v\u00e1m, obdr\u017e\u00edte d\u00e1rkov\u00fd kredit v hodnot\u011b vr\u00e1cen\u00e9ho zbo\u017e\u00ed. Po obdr\u017een\u00ed vr\u00e1cen\u00e9ho zbo\u017e\u00ed v\u00e1m bude po\u0161tou zasl\u00e1n d\u00e1rkov\u00fd certifik\u00e1t. <\/p>\n\n<p class=\"wp-block-paragraph\">Pokud zbo\u017e\u00ed nebylo p\u0159i n\u00e1kupu ozna\u010deno jako d\u00e1rek nebo si d\u00e1rce nechal objedn\u00e1vku zaslat sob\u011b, aby v\u00e1m ji p\u0159edal pozd\u011bji, za\u0161leme pen\u00edze d\u00e1rci a ten se o vr\u00e1cen\u00ed zbo\u017e\u00ed dozv\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p><h2>Doprava p\u0159i vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h2>\n\n<p class=\"wp-block-paragraph\">Chcete-li produkt vr\u00e1tit, bezpe\u010dn\u011b jej zabalte do p\u016fvodn\u00edho obalu a ode\u0161lete jej na adresu na\u0161\u00ed spole\u010dnosti.<\/p>\n\n<p class=\"wp-block-paragraph\">N\u00e1klady na dopravu spojen\u00e9 s vr\u00e1cen\u00edm zbo\u017e\u00ed hrad\u00edte vy. N\u00e1klady na dopravu se nevracej\u00ed. Pokud v\u00e1m budou vr\u00e1ceny pen\u00edze, n\u00e1klady na zp\u011btnou dopravu budou z t\u00e9to \u010d\u00e1stky ode\u010dteny.  <\/p>\n\n<p class=\"wp-block-paragraph\">Doba, za kterou k v\u00e1m vym\u011bn\u011bn\u00fd produkt doraz\u00ed, se m\u016f\u017ee li\u0161it v z\u00e1vislosti na m\u00edst\u011b va\u0161eho bydli\u0161t\u011b.<\/p>\n\n<p class=\"wp-block-paragraph\">Pokud vrac\u00edte dra\u017e\u0161\u00ed polo\u017eky, zva\u017ete pou\u017eit\u00ed sledovateln\u00e9 p\u0159epravn\u00ed slu\u017eby nebo zakoupen\u00ed poji\u0161t\u011bn\u00ed p\u0159epravy. Nezaru\u010dujeme, \u017ee vr\u00e1cen\u00e9 zbo\u017e\u00ed obdr\u017e\u00edme.  <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p><h2>Pot\u0159ebujete pomoc?<\/h2>\n\n<p class=\"wp-block-paragraph\">V p\u0159\u00edpad\u011b dotaz\u016f t\u00fdkaj\u00edc\u00edch se vracen\u00ed pen\u011bz a zbo\u017e\u00ed n\u00e1s kontaktujte e-mailem.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview Na\u0161e z\u00e1sady pro vracen\u00ed pen\u011bz a zbo\u017e\u00ed plat\u00ed 30dn\u00ed. Pokud od va\u0161eho n\u00e1kupu uplynulo 30dn\u00ed, nem\u016f\u017eeme v\u00e1m nab\u00eddnout plnou n\u00e1hradu ani v\u00fdm\u011bnu. Aby bylo&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-35021","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Z\u00e1sady vr\u00e1cen\u00ed zbo\u017e\u00ed - Remember Forever<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rememberme-forever.com\/cs\/zasady-vraceni-zbozi\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Z\u00e1sady vr\u00e1cen\u00ed zbo\u017e\u00ed - Remember Forever\" \/>\n<meta property=\"og:description\" content=\"Overview Na\u0161e z\u00e1sady pro vracen\u00ed pen\u011bz a zbo\u017e\u00ed plat\u00ed 30dn\u00ed. 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