FAQ

Here are the answers to a few of the most commonly asked questions we receive. If you don’t find the question you have listed here, please contact us.

Q: Do the ashes of a big adult fit into the urn?

A: In most cases, yes. The average cremated remains displace between 140 to 180 cubic inches. If you’re concerned about whether they’ll fit, you can measure their displacement before buying. The Funeral Director or crematory can provide guidance on the size of urn you will need. Our website offers different sizes of cremation urns, including Angel urns, Ashes Caskets, and Pet urns for ashes.

Q: What is a keepsake urn?

A: Keepsake urns for ashes are small-sized urns that hold a small quantity of cremation ashes. They are often used in addition to a full-sized urn when ashes are shared among friends and family.

Q: Will a stainless steel urn rust over time?

A: Stainless steel urns are designed to resist rust and corrosion. However, it’s important to note that no material is completely immune to the effects of time and environmental factors. While stainless steel is highly resistant to rust, prolonged exposure to harsh conditions or neglect can potentially lead to surface corrosion. To ensure the longevity of your stainless steel urn, it is recommended to clean and maintain it regularly according to the manufacturer’s instructions.

Q: Are all your spherical urns suitable for outdoor use?

A: Not all of our urns are suitable for outdoor placement. If an urn is designed for outdoor use, this information will be specified in the product description. Outdoor urns need to be appropriately prepared and made from carefully selected materials that are resistant to all weather conditions. In the “Outdoor Urns” category, you will find all the urns that are weather-resistant and built to withstand the test of time.

Q: Will my metal urn rust or tarnish?

A: If kept inside a metal urn such as brass, steel, bronze, pewter, or plated urn, it might tarnish over time. This is common for metal products. If tarnishing occurs, there are metal cleaners available that can restore the original finish. If stored outdoors in a grave area or in a columbarium niche, the effect may happen much faster.

Q: Should I seal my urn and how do I do that?

A: There’s no need to seal the urn, but if you would like to, you can use silicon caulking purchased from a hardware store. Before sealing the urn, apply a small amount around the opening. However, only do this if you do not plan to open it again.

Q: Who will put the ashes into the urn?

A: Most families are capable of filling the urn themselves as it is a simple and often therapeutic process. However, we understand that for some, the task can be emotionally overwhelming, and they may require outside help or support. The funeral home will usually provide you with the ashes in a temporary plastic container, within which there is a bag containing the ashes. This bag can be transferred directly into the new urn or any other container of your choice without ever having to touch the ashes. Alternatively, you can ask your funeral expert to fill the urn for you.

Q: How do I clean my urn?

A: One of the best ways to clean your urn is to simply wipe it with a soft cloth.

Q: Can I put other items inside the urn with the ashes?

A: Yes, you can add individual items such as wallets, rings, cards, letters, photos, and more to the urn. There is no wrong or right way to participate when it comes to cremation. Many people choose cremation because of the freedoms it offers, and we believe that whatever makes you feel better is the right thing to do when it comes to memorializing your loved one.

Q: What types of urns are approved for travel?

A: Traveling with an urn requires following a few TSA guidelines. All carry-on items must go through an X-ray device. There are several X-ray compatible urns available, such as wooden urns, plastic ashes boxes, or scattering urns. If you choose a thicker and heavier urn, like brass or marble, it may be best to purchase a temporary container urn to carry-on the ashes and pack the permanent urn with your checked luggage.

Q: Can I scatter in a national park?

A: Cremated remains can be scattered in most national parks. However, it’s important to note that every location has its own.

Q: Can I personalize an urn?

A: Absolutely! Personalizing an urn can be a beautiful way to honor and remember your loved one. Many urns come with options for customization, such as engraving their name, dates, or a personal message. You can also choose urns with unique designs, motifs, or materials that reflect their personality or interests. Additionally, you can consider adding personal touches like photos, plaques, or symbols to further personalize the urn.

Q: How do I choose the right urn for my loved one?

A: Choosing the right urn is a personal decision that depends on various factors. Consider the size of the urn, ensuring it has enough capacity to hold the cremated remains. Think about the material and design that resonates with your loved one’s style or preferences. You can also consider the purpose of the urn, such as whether it will be displayed at home, placed in a columbarium, or used for scattering. Taking your time, exploring different options, and consulting with family members or a funeral professional can help you make a thoughtful choice.

Q: Can I purchase an urn online?

A: Yes, purchasing an urn online is a convenient option. There are numerous reputable online retailers that offer a wide variety of urns to choose from. When buying online, make sure to read product descriptions, dimensions, and customer reviews to ensure you’re selecting a quality urn. It’s also important to consider shipping times, return policies, and any additional customization or engraving services offered by the online retailer.

Q: Are there eco-friendly urn options available?

A: Yes, there are eco-friendly urn options available for those who prioritize sustainability and environmental consciousness. Biodegradable urns made from materials like recycled paper, salt, sand, or plant fibers are designed to break down naturally when buried or placed in water. These urns offer a more environmentally friendly alternative to traditional materials like metal or ceramic. Additionally, there are urns specifically designed for water burials, allowing the ashes to be released and gradually dissolve in water, minimizing their impact on the environment.

Q: Can I purchase an urn before the need arises?

A: Yes, it is perfectly acceptable to purchase an urn before the need arises. In fact, planning ahead can alleviate some of the stress and decision-making during a difficult time. Pre-purchasing an urn allows you to explore different options, take your time in making a choice, and ensure you have a suitable vessel to honor your loved one’s remains. If you choose to pre-purchase an urn, it’s advisable to inform your family members or include your wishes in your end-of-life plans so that they are aware of your decision.