{"id":35019,"date":"2023-02-23T15:30:22","date_gmt":"2023-02-23T14:30:22","guid":{"rendered":"https:\/\/www.rememberme-forever.com\/zasady-vratenia-tovaru\/"},"modified":"2026-07-23T15:25:03","modified_gmt":"2026-07-23T13:25:03","slug":"zasady-vratenia-tovaru","status":"publish","type":"page","link":"https:\/\/www.rememberme-forever.com\/sk\/zasady-vratenia-tovaru\/","title":{"rendered":"Z\u00e1sady vr\u00e1tenia tovaru"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p><h3>Overview<\/h3>\n\n<p class=\"wp-block-paragraph\">Na\u0161e z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a tovaru platia 30 dn\u00ed. Ak od v\u00e1\u0161ho n\u00e1kupu uplynulo 30 dn\u00ed, nem\u00f4\u017eeme v\u00e1m pon\u00faknu\u0165 vr\u00e1tenie pe\u0148az\u00ed v plnej v\u00fd\u0161ke ani v\u00fdmenu tovaru. <\/p>\n\n<p class=\"wp-block-paragraph\">Aby bolo mo\u017en\u00e9 tovar vr\u00e1ti\u0165, mus\u00ed by\u0165 nepou\u017eit\u00fd a v rovnakom stave, v akom ste ho dostali. Mus\u00ed by\u0165 tie\u017e v p\u00f4vodnom obale. <\/p>\n\n<p class=\"wp-block-paragraph\">Niektor\u00e9 druhy tovaru s\u00fa vy\u0148at\u00e9 z mo\u017enosti vr\u00e1tenia. <\/p>\n\n<ul class=\"wp-block-list\">\n<li>Dar\u010dekov\u00e9 karty<\/li>\n\n\n\n<li>Tovar so zn\u00e1mkami pou\u017e\u00edvania<\/li>\n\n\n\n<li>Niektor\u00e9 predmety osobnej starostlivosti a hygieny<\/li>\n\n\n\n<li>Personalizovan\u00e9 produkty<\/li>\n\n\n\n<li>Produkty vyroben\u00e9 na mieru<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Na dokon\u010denie vr\u00e1tenia tovaru vy\u017eadujeme potvrdenie o zaplaten\u00ed alebo doklad o k\u00fape.<\/p>\n\n<p class=\"wp-block-paragraph\">Existuj\u00fa ur\u010dit\u00e9 situ\u00e1cie, kedy sa poskytuje len \u010diasto\u010dn\u00e9 vr\u00e1tenie pe\u0148az\u00ed:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Ak\u00fdko\u013evek predmet, ktor\u00fd nie je v p\u00f4vodnom stave, je po\u0161koden\u00fd alebo mu ch\u00fdbaj\u00fa \u010dasti z d\u00f4vodov, ktor\u00e9 nevznikli na\u0161ou chybou.<\/li>\n\n\n\n<li>Ak\u00fdko\u013evek predmet, ktor\u00fd je vr\u00e1ten\u00fd viac ako 30 dn\u00ed po doru\u010den\u00ed.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><\/p><h2>Vr\u00e1tenie pe\u0148az\u00ed<\/h2>\n\n<p class=\"wp-block-paragraph\">Po prijat\u00ed a kontrole vr\u00e1ten\u00e9ho tovaru v\u00e1m po\u0161leme e-mail s ozn\u00e1men\u00edm, \u017ee sme va\u0161u z\u00e1sielku prijali. Budeme v\u00e1s tie\u017e informova\u0165 o schv\u00e1len\u00ed alebo zamietnut\u00ed vr\u00e1tenia pe\u0148az\u00ed. <\/p>\n\n<p class=\"wp-block-paragraph\">Ak bude va\u0161a \u017eiados\u0165 schv\u00e1len\u00e1, vr\u00e1tenie pe\u0148az\u00ed bude spracovan\u00e9 a v priebehu ur\u010dit\u00e9ho po\u010dtu dn\u00ed v\u00e1m bude automaticky prip\u00edsan\u00fd kredit na va\u0161u kreditn\u00fa kartu alebo p\u00f4vodn\u00fd sp\u00f4sob platby.<\/p>\n\n<p class=\"wp-block-paragraph\"><b>Oneskoren\u00e9 alebo ch\u00fdbaj\u00face vr\u00e1tenie pe\u0148az\u00ed<\/b><\/p>\n\n<p class=\"wp-block-paragraph\">Ak ste peniaze e\u0161te nedostali, najprv si znova skontrolujte bankov\u00fd \u00fa\u010det.<\/p>\n\n<p class=\"wp-block-paragraph\">Potom kontaktujte spolo\u010dnos\u0165 vyd\u00e1vaj\u00facu va\u0161u kreditn\u00fa kartu; m\u00f4\u017ee trva\u0165 nejak\u00fd \u010das, k\u00fdm bude vr\u00e1ten\u00e1 suma ofici\u00e1lne prip\u00edsan\u00e1.<\/p>\n\n<p class=\"wp-block-paragraph\">N\u00e1sledne kontaktujte svoju banku. Pred prip\u00edsan\u00edm vr\u00e1tenej sumy \u010dasto prebieha ur\u010dit\u00fd \u010das spracovania. <\/p>\n\n<p class=\"wp-block-paragraph\">Ak ste toto v\u0161etko urobili a peniaze ste st\u00e1le nedostali, kontaktujte n\u00e1s, pros\u00edm, e-mailom.<\/p>\n\n<p class=\"wp-block-paragraph\"><b>Z\u013eavnen\u00fd tovar<\/b><\/p>\n\n<p class=\"wp-block-paragraph\">Vr\u00e1ti\u0165 peniaze je mo\u017en\u00e9 len za tovar v be\u017enej cene. Za z\u013eavnen\u00fd tovar nie je mo\u017en\u00e9 vr\u00e1ti\u0165 peniaze. <\/p>\n\n<p class=\"wp-block-paragraph\">Tovar vymie\u0148ame len v pr\u00edpade, ak je chybn\u00fd alebo po\u0161koden\u00fd. Ak ho potrebujete vymeni\u0165 za rovnak\u00fd kus, po\u0161lite n\u00e1m e-mail a po\u0161lite tovar na adresu na\u0161ej spolo\u010dnosti. <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p><h2>Dar\u010deky<\/h2>\n\n<p class=\"wp-block-paragraph\">Ak bol tovar pri n\u00e1kupe ozna\u010den\u00fd ako dar\u010dek a odoslan\u00fd priamo v\u00e1m, dostanete dar\u010dekov\u00fd kredit v hodnote vr\u00e1ten\u00e9ho tovaru. Po prijat\u00ed vr\u00e1ten\u00e9ho tovaru v\u00e1m bude po\u0161tou zaslan\u00fd dar\u010dekov\u00fd certifik\u00e1t. <\/p>\n\n<p class=\"wp-block-paragraph\">Ak tovar nebol pri n\u00e1kupe ozna\u010den\u00fd ako dar\u010dek, alebo ak si darca nechal objedn\u00e1vku posla\u0165 k sebe, aby v\u00e1m ju odovzdal nesk\u00f4r, po\u0161leme peniaze darcovi a ten sa o vr\u00e1ten\u00ed tovaru dozvie.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p><h2>Doprava pri vr\u00e1ten\u00ed tovaru<\/h2>\n\n<p class=\"wp-block-paragraph\">Ak chcete produkt vr\u00e1ti\u0165, bezpe\u010dne ho zaba\u013ete do p\u00f4vodn\u00e9ho obalu a po\u0161lite ho po\u0161tou na adresu na\u0161ej spolo\u010dnosti.<\/p>\n\n<p class=\"wp-block-paragraph\">N\u00e1klady na dopravu spojen\u00e9 s vr\u00e1ten\u00edm tovaru hrad\u00edte vy. N\u00e1klady na dopravu sa nevracaj\u00fa. Ak v\u00e1m bud\u00fa vr\u00e1ten\u00e9 peniaze, n\u00e1klady na sp\u00e4tn\u00fa dopravu bud\u00fa odpo\u010d\u00edtan\u00e9 z vr\u00e1tenej sumy.  <\/p>\n\n<p class=\"wp-block-paragraph\">V z\u00e1vislosti od toho, kde b\u00fdvate, sa m\u00f4\u017ee \u010das doru\u010denia vymenen\u00e9ho produktu l\u00ed\u0161i\u0165.<\/p>\n\n<p class=\"wp-block-paragraph\">Ak vraciate drah\u0161\u00ed tovar, mali by ste zv\u00e1\u017ei\u0165 pou\u017eitie sledovate\u013enej prepravnej slu\u017eby alebo zak\u00fapenie poistenia z\u00e1sielky. Nezaru\u010dujeme, \u017ee vr\u00e1ten\u00fd tovar skuto\u010dne dostaneme.  <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p><h2>Potrebujete pomoc?<\/h2>\n\n<p class=\"wp-block-paragraph\">V pr\u00edpade ot\u00e1zok t\u00fdkaj\u00facich sa vr\u00e1tenia pe\u0148az\u00ed a tovaru n\u00e1s kontaktujte e-mailom.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview Na\u0161e z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a tovaru platia 30 dn\u00ed. Ak od v\u00e1\u0161ho n\u00e1kupu uplynulo 30 dn\u00ed, nem\u00f4\u017eeme v\u00e1m pon\u00faknu\u0165 vr\u00e1tenie pe\u0148az\u00ed v plnej v\u00fd\u0161ke&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-35019","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Z\u00e1sady vr\u00e1tenia tovaru - Remember Forever<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rememberme-forever.com\/sk\/zasady-vratenia-tovaru\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Z\u00e1sady vr\u00e1tenia tovaru - Remember Forever\" \/>\n<meta property=\"og:description\" content=\"Overview Na\u0161e z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a tovaru platia 30 dn\u00ed. Ak od v\u00e1\u0161ho n\u00e1kupu uplynulo 30 dn\u00ed, nem\u00f4\u017eeme v\u00e1m pon\u00faknu\u0165 vr\u00e1tenie pe\u0148az\u00ed v plnej v\u00fd\u0161ke...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rememberme-forever.com\/sk\/zasady-vratenia-tovaru\/\" \/>\n<meta property=\"og:site_name\" content=\"Remember Forever\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-23T13:25:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Predpokladan\u00fd \u010das \u010d\u00edtania\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 min\u00faty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/zasady-vratenia-tovaru\\\/\",\"url\":\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/zasady-vratenia-tovaru\\\/\",\"name\":\"Z\u00e1sady vr\u00e1tenia tovaru - Remember Forever\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/#website\"},\"datePublished\":\"2023-02-23T14:30:22+00:00\",\"dateModified\":\"2026-07-23T13:25:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/zasady-vratenia-tovaru\\\/#breadcrumb\"},\"inLanguage\":\"sk-SK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/zasady-vratenia-tovaru\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/zasady-vratenia-tovaru\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Z\u00e1sady vr\u00e1tenia tovaru\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/#website\",\"url\":\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/\",\"name\":\"Remember Forever\",\"description\":\"Cremation urns, funeral urns, urns for ashes\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sk-SK\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/#organization\",\"name\":\"Remember Forever\",\"url\":\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sk-SK\",\"@id\":\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.rememberme-forever.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/logo.png\",\"contentUrl\":\"https:\\\/\\\/www.rememberme-forever.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/logo.png\",\"width\":300,\"height\":56,\"caption\":\"Remember Forever\"},\"image\":{\"@id\":\"https:\\\/\\\/www.rememberme-forever.com\\\/sk\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Z\u00e1sady vr\u00e1tenia tovaru - Remember Forever","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.rememberme-forever.com\/sk\/zasady-vratenia-tovaru\/","og_locale":"sk_SK","og_type":"article","og_title":"Z\u00e1sady vr\u00e1tenia tovaru - Remember Forever","og_description":"Overview Na\u0161e z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a tovaru platia 30 dn\u00ed. Ak od v\u00e1\u0161ho n\u00e1kupu uplynulo 30 dn\u00ed, nem\u00f4\u017eeme v\u00e1m pon\u00faknu\u0165 vr\u00e1tenie pe\u0148az\u00ed v plnej v\u00fd\u0161ke...","og_url":"https:\/\/www.rememberme-forever.com\/sk\/zasady-vratenia-tovaru\/","og_site_name":"Remember Forever","article_modified_time":"2026-07-23T13:25:03+00:00","twitter_card":"summary_large_image","twitter_misc":{"Predpokladan\u00fd \u010das \u010d\u00edtania":"3 min\u00faty"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.rememberme-forever.com\/sk\/zasady-vratenia-tovaru\/","url":"https:\/\/www.rememberme-forever.com\/sk\/zasady-vratenia-tovaru\/","name":"Z\u00e1sady vr\u00e1tenia tovaru - Remember Forever","isPartOf":{"@id":"https:\/\/www.rememberme-forever.com\/sk\/#website"},"datePublished":"2023-02-23T14:30:22+00:00","dateModified":"2026-07-23T13:25:03+00:00","breadcrumb":{"@id":"https:\/\/www.rememberme-forever.com\/sk\/zasady-vratenia-tovaru\/#breadcrumb"},"inLanguage":"sk-SK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.rememberme-forever.com\/sk\/zasady-vratenia-tovaru\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.rememberme-forever.com\/sk\/zasady-vratenia-tovaru\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.rememberme-forever.com\/sk\/"},{"@type":"ListItem","position":2,"name":"Z\u00e1sady vr\u00e1tenia tovaru"}]},{"@type":"WebSite","@id":"https:\/\/www.rememberme-forever.com\/sk\/#website","url":"https:\/\/www.rememberme-forever.com\/sk\/","name":"Remember Forever","description":"Cremation urns, funeral urns, urns for ashes","publisher":{"@id":"https:\/\/www.rememberme-forever.com\/sk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.rememberme-forever.com\/sk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sk-SK"},{"@type":"Organization","@id":"https:\/\/www.rememberme-forever.com\/sk\/#organization","name":"Remember Forever","url":"https:\/\/www.rememberme-forever.com\/sk\/","logo":{"@type":"ImageObject","inLanguage":"sk-SK","@id":"https:\/\/www.rememberme-forever.com\/sk\/#\/schema\/logo\/image\/","url":"https:\/\/www.rememberme-forever.com\/wp-content\/uploads\/2023\/02\/logo.png","contentUrl":"https:\/\/www.rememberme-forever.com\/wp-content\/uploads\/2023\/02\/logo.png","width":300,"height":56,"caption":"Remember Forever"},"image":{"@id":"https:\/\/www.rememberme-forever.com\/sk\/#\/schema\/logo\/image\/"}}]}},"acf":[],"_links":{"self":[{"href":"https:\/\/www.rememberme-forever.com\/sk\/wp-json\/wp\/v2\/pages\/35019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rememberme-forever.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rememberme-forever.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rememberme-forever.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rememberme-forever.com\/sk\/wp-json\/wp\/v2\/comments?post=35019"}],"version-history":[{"count":1,"href":"https:\/\/www.rememberme-forever.com\/sk\/wp-json\/wp\/v2\/pages\/35019\/revisions"}],"predecessor-version":[{"id":35020,"href":"https:\/\/www.rememberme-forever.com\/sk\/wp-json\/wp\/v2\/pages\/35019\/revisions\/35020"}],"wp:attachment":[{"href":"https:\/\/www.rememberme-forever.com\/sk\/wp-json\/wp\/v2\/media?parent=35019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}